Kansas Nursing Home – Pipe Burst & BI Claim

Kansas Nursing Home — Pipe Burst & Business Income Loss

Structural + Contents Recovery
$661,095
Business Income Loss
$1M+ Submitted

In late January 2025, a nursing home in Topeka, Kansas experienced a significant loss when a fire suppression pipe burst, causing widespread water damage throughout the facility. Ayzertech was brought in immediately to assess the situation, stabilize operations, and lead the recovery.

Our team gathered repair estimates, coordinated with consultants, documented structural and contents damage, and worked directly with the insurer to ensure all aspects of the claim—including business income—were addressed efficiently and accurately.

Challenge

A failed fire suppression pipe caused major water damage and operational disruption in a nursing home. The facility faced reconstruction, contents losses, and a prolonged business income impact affecting residents, staffing, and revenue. Coordinating specialized vendors and compiling financial documentation was essential.

Solution

Ayzertech managed all moving parts of this complex loss. We collected and reviewed repair estimates, coordinated with environmental and mechanical consultants, and negotiated directly with multiple adjusters for structural and contents coverage.

Structural recovery totaled $637,497.25, with $23,597.69 recovered for contents.
In addition, Ayzertech’s forensic accountant documented a business income loss exceeding $1M over a four-month period, ensuring a fully supported submission to the carrier.

This comprehensive, multi-disciplinary approach minimized disruption to the nursing home’s operations and ensured every component of the loss was accounted for.

What we learned together

This case reinforced the importance of coordinated claim management for facilities serving vulnerable populations. Addressing structural damage is only part of the picture—comprehensive business income documentation is essential to protecting operational continuity and financial health.

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